Frequently Asked Questions
Frequently Asked Questions
Should you have any questions relating to Kidde Safety products, please feel free to let us know via the 'Contact Us' page of this website - alternatively you may be able to find a solution to your query from the list of FAQ's below....
Kidde recommends, for maximum protection, that both ionisation and photoelectric smoke alarms be installed.
Q) Is it safe to have a smoke alarm in the home as it contains radioactive material?
Q) My smoke alarm seems to have started to chirp at certain times during the day or night, why could this be?
Q) Why is my smoke alarm chirping?
Q) The unit keeps chirping after I press the hush button. What should I do?
Q) How can I tell the difference between the malfunction chirp and the low battery chirp?
Q) Where should I locate my smoke alarm?
Q) Where should smoke alarms not be fitted?
The locations to avoid when fitting any smoke alarms are as listed below
Interconnectable Smoke Alarms
Q) Can I interconnect my old Kidde Interconnectable smoke alarms with the new interconnectable one I just purchased?
Q) Can I interconnect my hard wired Kidde units with other brands?
Q) With interconnected smoke alarms if one units starts to malfunction will the others on the same circuit be affected?
Q) I have just installed some hardwired smoke alarms but they are chirping, why is this?
Q) Can you tell me how your heat alarms work?
carbon monoxide alarms
Q) What is carbon monoxide?
Q) How is it produced?
Q) Does the carbon monoxide unit detect natural gas if the cooker is just switched on but not ignited?
Q) I have inserted the batteries, but the alarm is just making a screeching noise, why is that?
Q) How do the Carbon Monoxide alarm sensors work?
- At 30 ppm, the unit must not alarm before 120 minutes
- At 50 ppm, the unit must alarm within 60 - 90 minutes
- At 100 ppm, the unit must alarm with 10 - 40 minutes
- At 300 ppm, the units must alarm within 3 minutes
CO alarms that meet different 'requirements' may meet slightly different response times.
Q) Where should carbon monoxide alarms be located?
Q) How many carbon monoxide alarms should I have in the home?
Q) The carbon monoxide alarm has started to chirp, does this mean that the unit has detected carbon monoxide gas?
Q) Why has the carbon monoxide alarm started to chirp?
Q) Where can I find the expiry date on the fire extinguisher?
Q) How many fire extinguishers should I have in my home?
Q) What is the best fire extinguisher to have in the home?
A - Solid materials: wood, paper, textiles etc
Due to the dry powder content, all Kidde Safety fire extinguishers are safe for use on electrical equipment – however, damage to the equipment might be caused by the residues
Q) Is the chemical powder used in the ABC fire extinguishers harmful?
As a first aid measure we would advise the following:
Q) What type of fires should fire blankets be used for?
Q) Where should I store my fire blanket?
Q) Why does it explain how to fold the blanket when it also states after one use to discard?
Q) What approvals do Kidde have for these blankets?